Building credibility and trust

 
The Internet is now an integral part of the everyday lives of a majority of Americans, whether at home, at work or in both. The Internet has transformed from a technological curiosity to the place millions of Americans shop every day for both entertainment and serious business.

 

However few Internet users say that they trust the Web sites that offer products or services for sale or the sites that provide advice about which products or services to buy.

According to a research report by Consumer WebWatch on Consumer Concerns About Credibility of Web Sites (2002) less than one third (29%) say they trust Web sites that sell products or services. And just 33 percent say they trust Web sites that provide advice about such purchases or services.

Whether experienced or inexperienced, Internet surfers want the sites they visit to provide easy-to-find and clearly stated information that will help them judge a site's credibility.

Users want to know who runs the site, how to reach those people if there's a problem, to find its privacy policy and how the site deals with mistakes, whether informational or transactional.

Achieve Greater Consumer Conversions by Building Customers' Trust

Build assurance and drive revenue with the AmeriSecure seal. Displaying the AmeriSecure seal demonstrates that your site complies with our standards for good business and privacy practices.

Join the AmeriSecure program for a competitive advantage in the online business environment. The AmeriSecure Seal Program enables online businesses to promote buyer confidence.

Applicants to the program are carefully reviewed to ensure that all businesses within the AmeriSecure family are verified, dedicated to high selling and privacy standards and excellent customer service. Additionally, all members are continually monitored by AmeriSecure to ensure that they continue to meet our high standards for business practices and consumer privacy. Business practices include:

* Having an AmeriSecure approved privacy policy

* Posting information of collection and use practices of personally identifiable information

* Giving user's choice and consent over how their information is used

* Dedicated to high business and selling standards and excellent customer service

 

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